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Microsoft Business Applications Summit 2020 – Power Virtual Agents sessions quick reference

In the Microsoft Business Applications Summit 2020 digital event, we had a great lineup of Power Virtual Agents sessions. This blog post attempts to provide a ready list of all the sessions for quick reference.
The shortcut for this blog for easy reference is https://aka.ms/pvambas2020
Jump to links for the PVA sessions below
  1. Empower subject matter experts to drive engagement in your business using Power Virtual Agents
  2. Build a bot that integrates with your backend systems with Power Virtual Agent
  3. Best practices for building an intelligent bot with Power Virtual Agents

 

Empower subject matter experts to drive engagement in your business using Power Virtual Agents
Cleber Mori; Emma Archer; Omar Aftab; Pawan Taparia

Learn more about how customers are improving engagement and productivity and reducing costs through personalized conversational intelligent virtual agents. In this session, get an overview of all new…
Build a bot that integrates with your backend systems with Power Virtual Agent
Marina Kolomiets; Pawan Taparia; Salem Bacha

Learn how to integrate Microsoft Power Virtual Agents with your backend systems to enable bots to act on behalf of your users. As part of this session, we cover invoking Power Automate flows and call…
Best practices for building an intelligent bot with Power Virtual Agents
Murali Kumanduri

Learn more about best practices that our customers follow to build successful virtual agents. This session covers what it takes to build a virtual agent that provides the best business outcomes, and how to improve your virtual agent and drive engagement

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