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Empower everyone to easily build intelligent chatbots

Respond rapidly to your customer and employee needs—at scale—using intelligent chatbots built with Power Virtual Agents. No coding required.

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See the latest Power Virtual Agents innovations, updates, and demos from the Microsoft Business Applications Launch Event.

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Microsoft Dataverse for Teams is now available—quickly build apps and intelligent bots within Microsoft Teams.

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Build the extra help you need

Quickly create sophisticated, AI-powered chatbots that can resolve common issues and answer questions around the clock.

Easily create your own chatbots

Create and manage powerful chatbots—without the need for code or AI expertise—with an easy-to-use graphical interface.

Take action

Easily integrate your chatbots with the products and services you use every day. Look up records, personalize conversations, hand off conversations to live agents, and call APIs. Choose from hundreds of prebuilt connectors, build custom workflows using Power Automate, or create complex scenarios with Microsoft Bot Framework.

Build smarter bots

Get suggestions on which topics to build, create rich, personalized conversations using natural language understanding and entity extraction, and monitor and improve your chatbot’s performance using AI and data-driven insights.

Empower employees, one chat at a time

Your employees know the work and the process. Empower them to build chatbots to quickly automate frequently asked questions and common business processes for HR, service desk, and other scenarios—at no extra charge—within Microsoft Teams.

See how real customers are getting real results

TruGreen
TruGreen

Cultivating happier customers

TruGreen developed a virtual agent that provides predictive assistance to customers, freeing call center associates to spend more time on higher-value tasks.

Bots drive organizational productivity

Learn how organizations gained productivity and reduced the operational burden on HR and helpdesk employees using bots, like those built with Power Virtual Agents technology, and Microsoft Teams in this commissioned Total Economic Impact™ study.

Up to 34%

Reduction in requests requiring assistance


10%–15%

Reduction of IT and support-ticket workload in the first year


60%–70%

Successful answer rate on employee requests/questions

Results are for a composite organization based on customers interviewed for New Technology: The Projected Total Economic Impact™ Of The Microsoft Teams Platform, a commissioned study conducted by Forrester Consulting, June 2020.

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Extend Power Virtual Agents with Azure

Easily extend your chatbots with code when needed. Connect to Bot Framework skills, call Azure cognitive services, and use your existing Bot Framework chatbots alongside Power Virtual Agents.

Explore additional resources

Put chatbots to work for you with quick ideas on how to get started.

Read the e-book

Get an introduction to understanding and using Power Virtual Agents.

Download white paper

Powerful alone. Better together.

Build powerful end-to-end business solutions by connecting Power Virtual Agents across the entire Microsoft Power Platform—and to Microsoft 365, Dynamics 365, Azure, and hundreds of other apps—to drive innovation across your entire organization.
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Power Apps

Build apps in hours—not months—that easily connect to data, use Excel-like expressions to add logic, and run on the web, iOS, and Android devices.

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Power BI

Unify data from many sources to create interactive, immersive dashboards and reports that provide actionable insights and drive business results.

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Power Automate

Include powerful workflow automation directly in your apps with a no-code approach that connects to hundreds of popular apps and services.

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Power Virtual Agents

Easily build chatbots to engage conversationally with your customers and employees—no coding required.

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Join our community for support and tips

Connect with tens of thousands of Power Virtual Agents community members around the world, and discover valuable insights and tips from the Power Virtual Agents team.

Explore Power Virtual Agents

See how Power Virtual Agents helps you resolve common issues quickly and provides personalized service to customers and internal users.