Announcing the preview of Power Virtual Agents Customer Lockbox support
Customer Lockbox enables administrators to control access to their organization data from Microsoft personnel during troubleshooting.
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Announcing the General Availability of Microsoft Power Virtual Agents for US Government customers
Microsoft Power Virtual Agents is general availability for US Government customers. Agencies can now enables anyone to create powerful chatbots using a guided, no-code graphical interface, without the need for data scientists or developers.
Read moreAnnouncing the general availability of Power Virtual Agents export and import chatbots using solutions
Manage your Power Virtual Agents chatbot’s lifecycle to address change control, governance, data residency, and latency requirements by exporting and importing across environments in web and Microsoft Teams.
Read moreAnnouncing that Power Virtual Agents is FedRAMP, HITRUST, PCI, and OSPAR compliant
Announcing that Power Virtual Agents acquired the following certifications: Federal Risk and Authorization Management Program (FedRAMP), Health Information Trust Alliance (HITRUST), Payment Card Industry (PCI) Data Security Standard (DSS), and Association of Banks in Singapore (ABS) Outsourced Service Provider’s Audit Report (OSPAR).
Read moreIntroducing Power Virtual Agents Environment Lifecycle Management
Power Virtual Agents now supports many environment lifecycle operations like backup, restore, delete, recover, copy, and reset.
Read morePower Virtual Agents is HIPAA, SOC, ISO, and CSA compliant
Customers can now create bots with Power Virtual Agents that can handle protected health information (PHI) when your organizations are bound by HIPAA (a US health information act).
Read moreExport and import of Power Virtual Agents bots using solutions
Announcing public preview of export and import of Power Virtual Agents bots using solutions. With this ability, admins will be able to move their bots across multiple environments, which enables enterprise organizations to manage change control, governance, data residency, and latency requirements.
Read moreMake your Power Virtual Agents bot start the conversation using a custom canvas
Power Virtual Agents now enables you to make your bot start the conversation using a custom canvas.
Read moreChange your Power Virtual Agents default canvas bot icon and name
Customize your bot’s default canvas icons and name using a custom HTML snippet.
Read moreView, export, and manage retention time of your bot conversation transcripts
Power Virtual Agents now enables you to view and export your bot’s conversation transcripts beyond 30 days by managing transcript retention time.
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