Announcing Power Virtual Agents Customer Playbook

Matthew Farmer, Senior PM, Power CAT, Thursday, 27 January 2022

The Playbook helps customers and partners embarking on a complex PVA chatbot implementation to learn from from our experience and set their project up for success.

Announcing General Availability (GA) of Power Virtual Agents integration in Power Apps portals

Gitika Gupta, Senior Program Manager, Wednesday, 26 January 2022

Add a Power Virtual Agents chatbot to a Power Apps portal without any code

New Year Resolution – Build powerful conversational bots!

Jack Rowbotham, Product Marketing Manager, Tuesday, 4 January 2022

It’s the new year! And for many of us, we like to set our goals on new things we would like to learn and try. Well, for those of you looking to build skills in conversational AI to serve your colleagues and customers at scale, you’re at the right place!

Power Virtual Agents In A Day – Getting started

Jack Rowbotham, Product Marketing Manager, Wednesday, 17 November 2021

The Power Virtual Agents in a Day events are free one-day workshops where you will learn how to respond rapidly to your customers and employees at scale, using intelligent conversational virtual agents.

What’s new with Power Virtual Agents at Ignite

Lili Cheng, Corporate Vice President, Tuesday, 2 November 2021

This year at Microsoft Ignite 2021, we are announcing new capabilities within Power Virtual Agents to continue empowering everyone to create intelligent conversational bots.

Microsoft named a Leader in IDC MarketScape for WW General-Purpose Conversational AI Platforms

Jack Rowbotham, Product Marketing Manager, Thursday, 21 October 2021

Microsoft is named a leader in the IDC MarketScape: Worldwide General-Purpose Conversational AI Platforms 2021 Vendor Assessment.

The future of bot building

Lili Cheng, Corporate Vice President, Tuesday, 19 October 2021

In the last year, we have seen tremendous growth in the number of people working and living online, with over two-thirds (74 percent) of Chief Financial Officers planning to permanently shift employees to remote work once the COVID-19 crisis ends1.

The Total Economic Impact™ of Microsoft’s Power Virtual Agents 

Jack Rowbotham, Product Marketing Manager, Tuesday, 12 October 2021

Read this 2021 commissioned study, conducted by Forrester Consulting, to explore the ROI that organizations can expect using Power Virtual Agents over three years.

PVA Employee FAQ bot template

Michael Chow, Principal Program Manager, Tuesday, 28 September 2021

Create a FAQ bot for your organization in just minutes with PVA Employee FAQ bot template

Power Virtual Agents bots as skills with Bot Framework bots – Public Preview

Marina Kolomiets, Senior Program Manager, Thursday, 9 September 2021

If you are using Bot Framework bots in your organization, you can now easily extend their functionality by calling your Power Virtual Agents bot as a skill. Bot Framework bots can use Power Virtual Agents bot skill manifest to configure a skill connection and invoke Power Virtual Agents functionality at runtime.