Empower everyone to easily build intelligent chatbots
Respond rapidly to your customer and employee needs—at scale—using intelligent chatbots built with Power Virtual Agents. No coding required.
Learn how companies are using easy-to-build chatbots to manage their operational response to COVID-19.
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Easily create your own chatbots
Create and manage powerful chatbots—without the need for code or AI expertise—with an easy-to-use graphical interface.
Take action
Easily integrate your chatbots with the products and services you use every day. Look up records, personalize conversations, hand off conversations to live agents, and call APIs. Choose from hundreds of prebuilt connectors, build custom workflows using Power Automate, or create complex scenarios with Microsoft Bot Framework.
Build smarter bots
Get suggestions on which topics to build, create rich, personalized conversations using natural language understanding and entity extraction, and monitor and improve your chatbot’s performance using AI and data-driven insights.
Empower employees, one chat at a time
Your employees know the work and the process. Empower them to build chatbots to quickly automate frequently asked questions and common business processes for HR, service desk, and other scenarios—at no extra charge—within Microsoft Teams.
See how real customers are getting real results
Cultivating happier customers
TruGreen developed a virtual agent that provides predictive assistance to customers, freeing call center associates to spend more time on higher-value tasks.
Bots drive organizational productivity
Learn how organizations gained productivity and reduced the operational burden on HR and helpdesk employees using bots, like those built with Power Virtual Agents technology, and Microsoft Teams in this commissioned Total Economic Impact™ study.
Results are for a composite organization based on customers interviewed for New Technology: The Projected Total Economic Impact™ Of The Microsoft Teams Platform, a commissioned study conducted by Forrester Consulting, June 2020.
Extend Power Virtual Agents with Azure
Easily extend your chatbots with code when needed. Connect to Bot Framework skills, call Azure cognitive services, and use your existing Bot Framework chatbots alongside Power Virtual Agents.
Explore additional resources
Put chatbots to work for you with quick ideas on how to get started.
Read the e-bookGet an introduction to understanding and using Power Virtual Agents.
Download white paperPowerful alone. Better together.
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Power Automate
Include powerful workflow automation directly in your apps with a no-code approach that connects to hundreds of popular apps and services.
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Power Virtual Agents
Easily build chatbots to engage conversationally with your customers and employees—no coding required.
Learn moreJoin our community for support and tips
Connect with tens of thousands of Power Virtual Agents community members around the world, and discover valuable insights and tips from the Power Virtual Agents team.