Empower everyone to easily build intelligent chatbots
Respond rapidly to your customer and employee needs—at scale—using intelligent chatbots built with Power Virtual Agents. No coding required.
Build the extra help you need
Easily create your own chatbots
Create and manage powerful chatbots—without the need for code or AI expertise—with an easy-to-use graphical interface.
Easily integrate your chatbots with the products and services you use every day. Look up records, personalize conversations, hand off conversations to live agents, and call APIs. Choose from hundreds of prebuilt connectors, build custom workflows using Power Automate, or create complex scenarios with Microsoft Bot Framework.
Build smarter bots
Get suggestions on which topics to build, create rich, personalized conversations using natural language understanding and entity extraction, and monitor and improve your chatbot’s performance using AI and data-driven insights.
Empower employees, one chat at a time
Your employees know the work and the process. Empower them to build chatbots to quickly automate frequently asked questions and common business processes for HR, service desk, and other scenarios—at no extra charge—within Microsoft Teams.
Results are for a composite organization based on customers interviewed for New Technology: The Projected Total Economic Impact™ Of The Microsoft Teams Platform, a commissioned study conducted by Forrester Consulting, June 2020.
Extend Power Virtual Agents with Azure
Easily extend your chatbots with code when needed. Connect to Bot Framework skills, call Azure cognitive services, and use your existing Bot Framework chatbots alongside Power Virtual Agents.
Explore additional resources
Powerful alone. Better together.
Build apps in hours—not months—that easily connect to data, use Excel-like expressions to add logic, and run on the web, iOS, and Android devices.Learn more
Unify data from many sources to create interactive, immersive dashboards and reports that provide actionable insights and drive business results.Learn more
Include powerful workflow automation directly in your apps with a no-code approach that connects to hundreds of popular apps and services.Learn more
Power Virtual Agents
Easily build chatbots to engage conversationally with your customers and employees—no coding required.Learn more
Join our community for support and tips
Connect with tens of thousands of Power Virtual Agents community members around the world, and discover valuable insights and tips from the Power Virtual Agents team.