Microsoft Power Virtual Agents Preview
Provide exceptional support to customers and employees with AI-driven virtual agents. Easily create and maintain bots with a no-code interface.
Make the benefits of AI real for your business
Create your own bots
Enable subject matter experts to easily create powerful bots using a guided, no-code graphical interface, without the need for developers or data scientists.
Empower bots to take action
Compose conversational AI experiences using the open-source Microsoft Bot Framework and enable bots to resolve routine issues on behalf of the user. Easily integrate bots with hundreds of apps and services using prebuilt connectors or create custom workflows with Power Automate.
Measure bot performance
Monitor and continuously improve bot performance using AI- and data-driven insights available in an easy-to-read dashboard.
Explore additional resources
Get started quickly, browse business scenarios and use cases, and get product updates.
Power Virtual Agents—even better with Dynamics 365 to manage interactions with customers and employees
Offer exceptional service across all channels, adding value to each interaction.
Dynamics 365 Customer Service
Manage every aspect of your customer service operations and deliver faster, more personalized service.
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Dynamics 365 Sales
Better align cross and upsell opportunities with AI-driven customer insights and recommendations for your sales teams.
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Dynamics 365 Talent
Guide employees to resources such as W-9, health insurance enrollment forms, and other information when they need it.
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