Transcript viewer – now available as part of PVA Custom Analytics

Matthew Farmer, Senior PM, Power CAT, Wednesday, July 14, 2021

Now you can use PVA Custom Analytics to easily view customer conversations as they happened.

Power Virtual Agents Fiscal Year 2021 Review

Debraj Ghosh, Sr. Product Marketing Manager, Monday, July 12, 2021

In the last fiscal year, we have made significant enhancements to Power Virtual Agents. Let’s review the highlights.

AI-assisted authoring: detect topic overlaps and get topic suggestions from bot sessions

Jeff Zhang (CCI), Tuesday, June 22, 2021

AI-assisted bot authoring features – Topic overlap detection and Topic suggestions from chat transcripts are now available for public preview. 

Add a PVA chatbot to your Power Apps portal in a few steps

Gitika Gupta, Senior Program Manager, Tuesday, June 15, 2021

You can now add a Power Virtual Agents chatbot to a Power Apps portal without any code, making it very easy to answer visitors’ questions on your portal page.

Power Virtual Agents Architecture Series – now available!

Matthew Farmer, Senior PM, Power CAT, Monday, June 7, 2021

The Power Virtual Agents Architecture Series builds session by session covering features, design choices and management to help Architects, Developers and IT Decision Makers successfully implement PVA projects.

Partner with admin to roll out bot in Microsoft Teams

Michael Chow, Principal Program Manager, Tuesday, May 25, 2021

Power Virtual Agents makes it super easy for bot authors to partner with their admin on bot roll out.

Power Virtual Agents integration with Bot Framework Composer is now generally available

Marina Kolomiets, Senior Program Manager, Tuesday, May 25, 2021

We are announcing the general availability of Microsoft Power Virtual Agents integration with Microsoft Bot Framework Composer.

Power Virtual Agents + Omnichannel: Delivering an even better together experience

Michael Vakoc, Senior Program Manager, Friday, May 21, 2021

Power Virtual Agents and Omnichannel – Now a better together story

Announcing that Power Virtual Agents is FedRAMP, HITRUST, PCI, and OSPAR compliant

Diganta Kumar, Principal Program Manager, Power Virtual Agents, Wednesday, May 19, 2021

Announcing that Power Virtual Agents acquired the following certifications: Federal Risk and Authorization Management Program (FedRAMP), Health Information Trust Alliance (HITRUST), Payment Card Industry (PCI) Data Security Standard (DSS), and Association of Banks in Singapore (ABS) Outsourced Service Provider’s Audit Report (OSPAR).

Custom Analytics solution for Power Virtual Agents

Matthew Farmer, Senior PM, Power CAT, Wednesday, May 5, 2021

Easily customize and share your PVA data in Power BI