Watch Microsoft Power Virtual Agents demos

Learn how to build and maintain intelligent chatbots with Power Virtual Agents.

Select a demo

1

02:12

Get topic suggestions from webpages

How to get topic suggestions from webpages with Power Virtual Agents

Learn how to automatically extract topic suggestions from webpages and add them directly to our chatbot with Power Virtual Agents
2

05:19

Create topics and test your chatbot

How to create topics and test your bot with Power Virtual Agents

Learn how to create a chatbot, build custom topics, and test your chatbot, all without writing any code with Power Virtual Agents.
3

01:57

Save authoring time with slot-filling and built-in entities

How to use slot-filling and built-in entities to save authoring time with Power Virtual Agents

Get a deep dive into how to use entities to provide a more natural conversation with your chatbot, and discover how to use pre-built and custom entities to represent information picked out from a bot conversation with a user.
4

02:14

Publish your chatbot to a website

How to publish your bot to a website with Power Virtual Agents

Publish your chatbot to a custom website so your customers can interact with it using Power Virtual Agents.
5

02:12

Using analytics and chat transcripts to improve the performance of your chatbots

How to use analytics to improve chatbot performance

Get a deep dive into using analytics and chat transcripts to improve the performance of your chatbot with Power Virtual Agents.
6

01:55

Sign in directly from within your chatbot

How to sign in directly from within your bot

Add the ability to authenticate a user in specific topics using Power Virtual Agents.
7

01:50

Seamlessly hand-off chatbot conversations to human agents

How to improve customer satisfaction with seamless hand-offs

Learn how chatbot authors can hand-off chatbot conversations to human agents—seamlessly and contextually—so there’s no need for customers to re-explain their issues when an agent is brought in to help.
8

02:37

Get topic suggestions from Dynamics 365

How to get topic suggestions from Customer Service Insights

Automate topic suggestions from Microsoft Dynamics 365 Customer Service Insights to Power Virtual Agents with a single click.
9

02:36

Create chatbots in multiple geographic areas

How to tailor chatbots for multiple geographic areas

Control and choose the country or region of your chatbot and meet data sovereignty requirements of your country.