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Power Virtual Agents pricing

Power Virtual Agents

R15 420

Per month for 2,000 sessions1, 2

Run intelligent chatbots across websites and other channels.

  • Only pay for two-way engagement between users and your chatbots, with sessions serving each end-to-end interaction.1

Sessions add-on

R6 939

Per month for 1,000 sessions1, 2

Add additional sessions to your Power Virtual Agents plan.

  • Requires a Power Virtual Agents licence.
1  The session begins when a user topic is triggered and ends when one of these conditions is met—either the user's questions are answered, or the conversation exceeds 60 minutes or 100 turns. Learn more.
2  Purchasing Power Virtual Agents session capacity requires access to the Microsoft 365 admin centre with either the global administrator or billing administrator roles.

Start a Power Virtual Agents trial for free

Explore the Power Virtual Agents plan

Power Virtual Agents Pricing
What’s included
Sessions 2,000 per month3
Use Microsoft Dataverse (formerly Common Data Service) 10 GB database capacity4
20 GB file capacity4
Enable your bot to take actions Power Automate use rights5
3  Power Virtual Agents session capacity is pooled at the tenant level. Learn more about capacity limits by reviewing Power Virtual Agents documentation.
4  Dataverse database and file capacity entitlements are pooled at the tenant level. Purchasing the Power Virtual Agents sessions add-on does not increase database and file capacity entitlements.
5  Trigger Power Automate flows within the context of the chatbot. Includes access to Premium connectors.

Resources and learning

Read the licensing guide

View licensing documentation