What’s new: The evolution of Power Virtual Agents
This year at Microsoft Build 2022, we are excited to announce a set of transformative and new capabilities for Microsoft Power Virtual Agents.
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What’s new with Power Virtual Agents at Ignite
This year at Microsoft Ignite 2021, we are announcing new capabilities within Power Virtual Agents to continue empowering everyone to create intelligent conversational bots.
LisätietojaMicrosoft named a Leader in IDC MarketScape for WW General-Purpose Conversational AI Platforms
Microsoft is named a leader in the IDC MarketScape: Worldwide General-Purpose Conversational AI Platforms 2021 Vendor Assessment.
LisätietojaThe future of bot building
In the last year, we have seen tremendous growth in the number of people working and living online, with over two-thirds (74 percent) of Chief Financial Officers planning to permanently shift employees to remote work once the COVID-19 crisis ends1.
LisätietojaThe Total Economic Impact™ of Microsoft’s Power Virtual Agents
Read this 2021 commissioned study, conducted by Forrester Consulting, to explore the ROI that organizations can expect using Power Virtual Agents over three years.
LisätietojaPVA Employee FAQ bot template
Create a FAQ bot for your organization in just minutes with PVA Employee FAQ bot template
LisätietojaPower Virtual Agents bots as skills with Bot Framework bots – Public Preview
If you are using Bot Framework bots in your organization, you can now easily extend their functionality by calling your Power Virtual Agents bot as a skill. Bot Framework bots can use Power Virtual Agents bot skill manifest to configure a skill connection and invoke Power Virtual Agents functionality at runtime.
LisätietojaRegex (regular expression) entity support in Power Virtual Agents
You can now create and use regular expression (regex) entities in your Power Virtual Agents bot.
LisätietojaAnnouncing the general availability of Power Virtual Agents export and import chatbots using solutions
Manage your Power Virtual Agents chatbot’s lifecycle to address change control, governance, data residency, and latency requirements by exporting and importing across environments in web and Microsoft Teams.
LisätietojaTranscript viewer – now available as part of PVA Custom Analytics
Now you can use PVA Custom Analytics to easily view customer conversations as they happened.
LisätietojaPower Virtual Agents Fiscal Year 2021 Review
In the last fiscal year, we have made significant enhancements to Power Virtual Agents. Let’s review the highlights.
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