Announcing the General Availability of Microsoft Power Virtual Agents for US Government customers

Microsoft is committed to enabling government agencies to reduce the complexity of IT, meet compliance and security regulations, and turn data and insight into intelligent action – making interactions with citizens impactful and driving government efficiencies.

Today we’re announcing the general availability of Microsoft Power Virtual Agents for US Government customers in Government Community Cloud (GCC) and Government Community Cloud – High (GCC High). These environments support compliance with US government requirements for cloud services, including FedRAMP High, and requirements for criminal justice.

Agencies can now use Microsoft Power Virtual Agents to address many major issues with chatbot building in the industry today. It eliminates the gap between subject matter experts and the development teams building the chatbots and the long latency between subject matter experts recognizing an issue and updating a chatbot to address it. It removes the complexity of exposing teams to the nuances of conversational AI and the need to write complex code. It also minimizes the IT effort required to deploy and maintain a custom conversational solution by empowering subject matter experts and departments to build and maintain their conversational solutions.

Below is a quick demo of Power Virtual Agents in GCC High.

For more information on how to get started, refer to the documentation here on Power Virtual Agents for US Government customers. To learn more about the supported compliance offering, visit the Power Virtual Agents compliance offerings.

We’d love to hear about your experience with this feature! Please visit our community forum at https://aka.ms/PowerVirtualAgentsForum and share your feedback.

If you have any idea requests, please submit them at https://aka.ms/PowerVirtualAgentsIdeas.

Happy bot building!