This year at Microsoft Build 2023, we are announcing more generative AI features to preview in Microsoft Power Virtual Agents. Together, these features disrupt the traditional model of bot development and transform how conversational experiences are built today.
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Now you can use PVA Custom Analytics to easily view customer conversations as they happened.
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In the last fiscal year, we have made significant enhancements to Power Virtual Agents. Let’s review the highlights.
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AI-assisted bot authoring features – Topic overlap detection and Topic suggestions from chat transcripts are now available for public preview.
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You can now add a Power Virtual Agents chatbot to a Power Apps portal without any code, making it very easy to answer visitors’ questions on your portal page.
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The Power Virtual Agents Architecture Series builds session by session covering features, design choices and management to help Architects, Developers and IT Decision Makers successfully implement PVA projects.
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Power Virtual Agents makes it super easy for bot authors to partner with their admin on bot roll out.
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We are announcing the general availability of Microsoft Power Virtual Agents integration with Microsoft Bot Framework Composer.
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Power Virtual Agents and Omnichannel – Now a better together story
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Announcing that Power Virtual Agents acquired the following certifications: Federal Risk and Authorization Management Program (FedRAMP), Health Information Trust Alliance (HITRUST), Payment Card Industry (PCI) Data Security Standard (DSS), and Association of Banks in Singapore (ABS) Outsourced Service Provider’s Audit Report (OSPAR).
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Easily customize and share your PVA data in Power BI
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