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New Year Resolution – Build powerful conversational bots!

, Product Marketing Manager, wtorek, 4 stycznia 2022

It’s the start of 2022! This brings an opportunity to reflect on what you have and haven’t enjoyed, but also a chance to try something new. Well, for those of you looking to build skills in conversational AI to serve your colleagues and customers at scale, you’re at the right place!

We have put together everything you need to know, including what Power Virtual Agents is, all of the learning resources you need and a Power Virtual Agents learning challenge!

 

What is Power Virtual Agents (PVA)?

  • PVA empowers everyone to create intelligent conversational bots – from citizen developers, business users to professional developers alike – to seamlessly build secure and scalable virtual agents.
  • Whether it’s a simple FAQ or a complex conversational requirement, accelerate bot building with an intuitive world-class designer to respond to both customer and colleague needs.
  • Enable fusion development throughout the organization without compromising quality through a collaborative bot-building approach where subject matter experts and developers can partner.
  • Pro developers can easily extend bots using the Bot Framework Composer (included in the PVA subscription) – all in the cloud – meaning there are no concerns about managing the underlying infrastructure.
  • Embed Power Automates’ digital process automation into conversations, with hundreds of prebuilt connectors for your line of business applications.
  • Native integration with other Microsoft tools including Teams, Dynamics 365 Customer Service, and the Power Platform to maintain efficiencies without leaving applications.
  • Built on the Microsoft Bot Framework, makers can deploy bots with multi-lingual, multi-modal, and multi-channel experiences.
  • Continuously improve bots with out-of-the-box natural language understanding and AI self-learning features and analytics.

Power Virtual Agents STARTING LINKS

Join the Cloud Skills Challenge for Power Virtual Agents!

For the month of January, Power Virtual Agents has its very own Cloud Skills Challenge! this includes a tailored set of learning content about Power Virtual Agents with a fun leaderboard to see how you match against other learners.

Sign up here and share with your friends and colleagues.

If you manage to complete all 17 modules, tweet us @MSPowerVirtual with the #PVAchallenge and a screenshot!

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We hope you find all of these resources useful! if you have any feedback on areas you would like to learn more, let us know by tweeting us @MSPowerVirtual.