Announcing Power Virtual Agents Customer Playbook

Matthew Farmer, Senior PM, Power CAT, 27 января 2022 г.

The Playbook helps customers and partners embarking on a complex PVA chatbot implementation to learn from from our experience and set their project up for success.

Regex (regular expression) entity support in Power Virtual Agents

Jeff Zhang (CCI), 24 августа 2021 г.

You can now create and use regular expression (regex) entities in your Power Virtual Agents bot.

AI-assisted authoring: detect topic overlaps and get topic suggestions from bot sessions

Jeff Zhang (CCI), 22 июня 2021 г.

AI-assisted bot authoring features – Topic overlap detection and Topic suggestions from chat transcripts are now available for public preview. 

Power Virtual Agents Architecture Series – now available!

Matthew Farmer, Senior PM, Power CAT, 7 июня 2021 г.

The Power Virtual Agents Architecture Series builds session by session covering features, design choices and management to help Architects, Developers and IT Decision Makers successfully implement PVA projects.

Partner with admin to roll out bot in Microsoft Teams

Michael Chow, Principal Program Manager, 25 мая 2021 г.

Power Virtual Agents makes it super easy for bot authors to partner with their admin on bot roll out.

Webinar: Building a Crisis FAQ chat bot with Power Virtual Agents on May 1st

Charles Sterling, 14 апреля 2020 г.

A webinar to walk through the best practices and tips for building a crisis response chat bot for your organization. When: May 1st 10AM PST Where: https://aka.ms/PVACrisisWebinar

Building a Crisis FAQ bot using Power Virtual Agents

Abhi Rathinavelu, Senior Program Manager, Power Virtual Agents CAT, 10 марта 2020 г.

Best practices and tips for building a Crisis FAQ Bot using Power Virtual Agents

Best practices when planning to use chat bots

Abhi Rathinavelu, Senior Program Manager, Power Virtual Agents CAT, 6 февраля 2020 г.

Using best practices when building a chat bot is critical for the long-term success of your bot. Read on for our suggested best practices.