Customers can now create bots with Power Virtual Agents that can handle protected health information (PHI) when your organizations are bound by HIPAA (a US health information act).
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Announcing public preview of export and import of Power Virtual Agents bots using solutions. With this ability, admins will be able to move their bots across multiple environments, which enables enterprise organizations to manage change control, governance, data residency, and latency requirements.
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Power Virtual Agents now enables you to make your bot start the conversation using a custom canvas.
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Customize your bot’s default canvas icons and name using a custom HTML snippet.
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Power Virtual Agents now enables you to view and export your bot’s conversation transcripts beyond 30 days by managing transcript retention time.
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Power Virtual Agents enables you to create powerful chatbots in supported data locations without the need for data scientists or developers.
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