Microsoft is named a leader in the IDC MarketScape: Worldwide General-Purpose Conversational AI Platforms 2021 Vendor Assessment.
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In the last year, we have seen tremendous growth in the number of people working and living online, with over two-thirds (74 percent) of Chief Financial Officers planning to permanently shift employees to remote work once the COVID-19 crisis ends1.
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Read this 2021 commissioned study, conducted by Forrester Consulting, to explore the ROI that organizations can expect using Power Virtual Agents over three years.
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