Power Virtual Agents comes with a new template in Power Automate Process Advisor that offers a dialog map of how conversations have flown between topics, redirects, and their outcome.
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We are excited to announce the Public Preview launch of Power Virtual Agents’ new and enhanced authoring canvas!
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The Playbook helps customers and partners embarking on a complex PVA chatbot implementation to learn from from our experience and set their project up for success.
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You can now create and use regular expression (regex) entities in your Power Virtual Agents bot.
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AI-assisted bot authoring features – Topic overlap detection and Topic suggestions from chat transcripts are now available for public preview.
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The Power Virtual Agents Architecture Series builds session by session covering features, design choices and management to help Architects, Developers and IT Decision Makers successfully implement PVA projects.
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Power Virtual Agents makes it super easy for bot authors to partner with their admin on bot roll out.
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A webinar to walk through the best practices and tips for building a crisis response chat bot for your organization. When: May 1st 10AM PST Where: https://aka.ms/PVACrisisWebinar
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Best practices and tips for building a Crisis FAQ Bot using Power Virtual Agents
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Using best practices when building a chat bot is critical for the long-term success of your bot. Read on for our suggested best practices.
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